Take Your Winnings Out to Your Wallet
Withdrawals run the other way, and they start from the same wallet screen. Choose the method you want the payout sent to, type the amount, and submit. We send it back to a wallet in your own name — bKash, Nagad, Rocket, Upay or a bank account — because a payout to someone else's number is the first thing our checks catch.
That is also why your profile name and wallet name have to match before a cashout is released. Keep your transaction history tidy: the reference on your earlier deposits is what we compare a request against. If your details changed recently, update the profile first instead of after you submit.
- Pick a payout method — Select the wallet or bank account you want the money sent to. Use an account registered in your own name, matching your profile.
- Enter the amount — Type how much you want to withdraw and check the figure before you submit the request.
- Pass the account check — We compare the request against your verified details and recent deposit history. Anything that does not line up comes back to you for a fix.
- Track it in your history — Your cashout appears in the transaction list with its status, so you can follow it without messaging anyone.