Reference

How vaibaji Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby — and how we keep that data secure.

Account data protectedbKash, Nagad, Rocket payment privacyNo data sold to third partiesRight to request deletionSSL-encrypted connections

Explore the Lobby Read FAQ

DATA SECURITY PRACTICES

How We Protect and Manage Your Information

Every data point we hold — from your Nagad number to your login history — is protected through SSL encryption on all connections and access-controlled storage. We review our data handling practices when payment or account processes change, so the protections stay current with how the platform actually operates.

Encrypted Connections

All data you submit — account registration, bKash deposits, Rocket withdrawals — travels over SSL-encrypted connections. No plain-text transmission at any stage of the process.

Retention Policy

We keep your account data only as long as your account is active or as required by financial record obligations. Closed accounts are scheduled for data removal per our internal retention timeline.

Cookie Control

Session cookies keep you logged in across the lobby and cashier. You can clear cookies at any time through your browser settings, though this will end your active session.

Access Requests

You have the right to ask what data we hold on your account. Contact support with your registered mobile number and we will provide a summary of stored personal information.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct or delete the personal data we hold on your account, our support team can action that request. Reach out through any of the channels below and quote your registered mobile number so we can locate your account record quickly. Response times and availability may vary; we aim to acknowledge every data request within a reasonable period.

Live Chat Open the chat widget from your account dashboard. Quote your registered number and ask for a data review, correction or deletion request.

Email Support Send your privacy request to our support email address listed in the account help section. Include your account mobile number for faster matching.

Account Settings Some data preferences — like communication opt-outs — can be managed directly inside your account settings without contacting support.

What We Collect and Why We Collect It

vaibaji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, mobile number and the account wallet details you provide — such as your bKash number, Nagad number or Rocket number — solely to process deposits, withdrawals and identity verification. We do not store your full wallet PIN

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or password at any point. Transaction records are kept to meet financial record-keeping obligations and to resolve any payment queries you raise. If you contact our support team, the conversation log is stored so we can follow up accurately. We also collect device and session data
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— browser type, IP address, screen resolution — to detect unusual login activity and protect your account from unauthorised access. Cookies track your session state so you stay logged in while you move between the lobby, cashier and account settings; they do not track your activity
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outside vaibaji. We do not share your personal data with advertisers. We may share limited data with payment processors like bKash, Nagad and Rocket strictly to complete your transaction. Use of this platform and the data practices described here depend on your local law and the
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eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how your account data is handled, who can access it, and what steps to take if you want changes made. If your question is not here, our support team can help directly.

No. We only store your wallet number to process transactions. Your PIN is entered directly in your mobile wallet app and never passes through our system.

Only authorised vaibaji staff with a specific operational need can access your data. Payment processors like bKash, Nagad or Rocket receive only what is needed to complete your transaction.

Yes. Contact support via live chat or email with your registered mobile number. We will action deletion requests subject to any financial record-keeping obligations that apply.

Cookies keep your session active while you move between the lobby and cashier. They do not track you on other websites. Clear them through your browser settings at any time.

No. We do not sell or share your personal data with advertising networks. Data sharing is limited to payment processors handling your bKash, Nagad or Rocket transactions.

Closed account data is retained only as long as financial record obligations require, then scheduled for removal. Contact support if you want clarity on the timeline for your specific account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCrash Energy Accountvaibaji Login

How vaibaji Handles Your Personal Information

How We Protect and Manage Your Information

Encrypted Connections

Retention Policy

Cookie Control

Access Requests

Reach Us About Your Data

Common Questions About Your Privacy Rights

01 Does vaibaji store my bKash or Nagad PIN?

02 Who can access my personal account data?

03 Can I ask vaibaji to delete my account data?

04 How do cookies affect my account session?

05 Does vaibaji share my data with advertisers?

06 How long does vaibaji keep my data after I close my account?

Privacy Policy

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